Delivery & Returns



Return of Goods

Homeandcountry.com is happy to exchange or refund your purchase within 14 days of delivery,

The Customer must notify the Company within 14 days of receipt of goods, their intention to request a product return by email to info@homeandcountry.com

The goods then are required to be returned within 14 days from notification that you intend to return the goods.

If you have received a free gift with your purchase, the gift will also need to be returned before a refund can be issued.


Goods that have been purchased and are marked as clearance will not be accepted for cash refunds, if achievable we can accept returns and apply store credit to your account in the way of Loyalty Points which can be used against future orders.

Unwanted goods must be returned in a fully re-saleable condition and any tags must be intact.
Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark.


Returns that are worn and damaged, soiled or altered may not be accepted back and may be sent back to the customer. Footwear must be tried on a carpeted surface so as not to damage the footwear. Footwear returned without a box, in a damaged box or with marked soles may not be accepted, and may be sent back to the customer.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

Returns are at the customers expense.


You can return via Royal Mail or via courier and return to the following address below -

Address: Home and Country , Upper Aston Farm, Upper Aston, Claverley, Shropshire, WV5 7EE.

Please ensure to Include a copy of your receipt or delivery note with your return.



Delivery

UK Mainland Delivery (Zone 1) 


Standard Delivery is free on all UK Mainland orders over £39.99.

For orders £39.99 or under the delivery charge is £3.95.

1. Orders are delivered to the address given at the time of order and will be delivered by a national carrier (such as DPD).

2. This service is only available for UK Mainland orders.

3. All orders placed by 4pm are processed the same day.  Standard Delivery is estimated at 1 - 5 working days.
4. Next working day delivery is available at £5.95.


 

In the event that anything is not in stock we will let you know. We will inform you when the product is back in stock and advise of the expected delivery date.


Belgium - Deutschland - France - Luxembourg & Netherlands Delivery - R. Ireland - UK Highlands & UK Islands-  (Zone 2) 
 
1.The cost for this service is £16.99.
2.The estimated time for delivery is 3 - 5 working days from completed order.
3.Orders are delivered to the address given at the time of order and will be delivered by a national carrier (such as Fedex).
4.All orders placed by 4pm (UK time) are processed the same day. Orders after 4pm (UK time) will be processed on the next working day.
In the event that anything is not in stock we will let you know. We will inform you when the product is back in stock and advise of the expected delivery date.

Austria - Denmark - Finland - Italia -  Espana - Monaco - Sweden & Portugal (Zone 3) 
 
1.The cost for this service is £19.99.
2.The estimated time for delivery is 3 - 7 working days from completed order.
3.Orders are delivered to the address given at the time of order and will be delivered by a national carrier (such as Fedex).
4.All orders placed by 4pm (UK time) are processed the same day. Orders after 4pm (UK time) will be processed on the next working day.
 

United States Of America & Canada (Zone 4)
 

1.The cost for this service is £24.99.
2.The estimated time for delivery is 3 - 5 working days from completed order.
3.Orders are delivered to the address given at the time of order and will be delivered by a national carrier (such as Fedex).
4.All orders placed by 4pm (UK time) are processed the same day. Orders after 4pm (UK time) will be processed on the next working day.
 

In the event that anything is not in stock we will let you know. We will inform you when the product is back in stock and advise of the expected delivery date.
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